Customer Support

Need Service? Tell Us What's Wrong.

Submit the form and it goes straight to the right person — snap a photo of the machine if you can, it helps a lot. We'll text you back.

Please reboot the game before submitting a service request: turn it off or unplug it for 10 seconds, then restart it.

Location name *

Your name *

Phone *

Email (optional)

Equipment type *

Machine / game name (optional)

Describe the problem *

Photo (optional, but helpful)

Is the equipment completely unusable?

Yes No

Preferred contact

Text Call Email

Beyond that quick reboot, please don't unplug or move equipment unless we ask you to.

Urgent Issue?

Call us at (612) 721-3393 — a machine that isn't running isn't earning, and we treat it that way.